← AI scribe / clinical notes compared
Microsoft Dragon Copilot (formerly Nuance DAX)
Microsoft / Nuance · AI medical scribe · Medical
Verdict: Unverified
We could not confirm a BAA from the vendor's own pages.
BAA fine print (Enterprise): Models trained on anonymized data; limited 'human review' by Microsoft staff/subprocessors; audio kept up to 90 days. Source: https://learn.microsoft.com/en-us/industry/healthcare/dragon-copilot/whitepapers/privacy, checked 2026-10-16
Practice fit: Enterprise clinical documentation product.
Not legal advice. Summarized from the vendor's own pages. Confirm with the vendor before entering PHI.
Enterprise
| Question | Answer | Source & date checked |
|---|---|---|
| BAA available? | UnverifiedunverifiedBAA terms not found on the Dragon Copilot pages we fetched. | No first-party source found · checked 2026-10-16 |
| BAA self-serve? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| BAA fine print | StatedModels trained on anonymized data; limited 'human review' by Microsoft staff/subprocessors; audio kept up to 90 days. | https://learn.microsoft.com/en-us/industry/healthcare/dragon-copilot/whitepapers/privacy checked 2026-10-16 |
| Trains on your data by default? | Yesyes (de-identified or pseudonymized)Models trained solely on anonymized data; limited human review by Microsoft staff/subprocessors. | https://learn.microsoft.com/en-us/industry/healthcare/dragon-copilot/about/faqs checked 2026-10-16 |
| Retention | StatedAudio, transcripts and flowsheet data up to 90 days | https://learn.microsoft.com/en-us/industry/healthcare/dragon-copilot/about/faqs checked 2026-10-16 |
| SOC 2 | Yesyes (listed) | https://learn.microsoft.com/en-us/industry/healthcare/dragon-copilot/whitepapers/security checked 2026-10-16 |
| ISO 42001 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| HITRUST | Yesyes (Azure environment HITRUST CSF certified)Infrastructure-level certification. | https://learn.microsoft.com/en-us/industry/healthcare/dragon-copilot/whitepapers/security checked 2026-10-16 |
| Starting price (as published) | UnverifiedunverifiedNo published price found on pages we fetched. | No first-party source found · checked 2026-10-16 |