← AI scribe / clinical notes compared
Heidi
Heidi Health · AI medical scribe · MedicalTherapy
Verdict: Safe with BAA
The vendor publicly offers a BAA on every plan we list.
BAA fine print (Free / Pro / Teams): BAA bars using PHI to train or improve AI models. Source: https://www.heidihealth.com/legal/business-associate-agreement, checked 2026-10-16
Practice fit: Vendor markets an AI medical scribe for clinicians.
Not legal advice. Summarized from the vendor's own pages. Confirm with the vendor before entering PHI.
Free / Pro / Teams
| Question | Answer | Source & date checked |
|---|---|---|
| BAA available? | Yesyes (BAA is part of the Agreement, which includes the Terms of Service)BAA bars using PHI to train or improve AI models. | https://www.heidihealth.com/legal/business-associate-agreement checked 2026-10-16 |
| BAA self-serve? | Yesyes (part of the Agreement/Terms of Service) | https://www.heidihealth.com/legal/business-associate-agreement checked 2026-10-16 |
| BAA fine print | StatedBAA bars using PHI to train or improve AI models. | https://www.heidihealth.com/legal/business-associate-agreement checked 2026-10-16 |
| Trains on your data by default? | Nono | https://www.heidihealth.com/legal/business-associate-agreement checked 2026-10-16 |
| Retention | StatedDeleted sessions are permanently removed | https://support.heidihealth.com/en/articles/14648423-how-heidi-protects-your-data checked 2026-10-16 |
| SOC 2 | Yesyes | https://support.heidihealth.com/en/articles/14648423-how-heidi-protects-your-data checked 2026-10-16 |
| ISO 42001 | Yesyes | https://support.heidihealth.com/en/articles/14648423-how-heidi-protects-your-data checked 2026-10-16 |
| HITRUST | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Starting price (as published) | UnverifiedunverifiedNo published price found on pages we fetched. | No first-party source found · checked 2026-10-16 |