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Perplexity
Perplexity AI · AI search · MedicalDentalTherapy
Verdict: Unverified
A BAA is mentioned only as negotiable or 'as applicable'. We found no public way to get one.
BAA fine print (Enterprise Pro / Enterprise Max): Enterprise terms forbid PHI unless a BAA is signed; no public process to get one. Source: https://www.perplexity.ai/hub/legal/enterprise-terms-of-service, checked 2026-10-16
Practice fit: General-purpose tool (editorial category).
Not legal advice. Summarized from the vendor's own pages. Confirm with the vendor before entering PHI.
Free / Pro / Max (personal)
| Question | Answer | Source & date checked |
|---|---|---|
| BAA available? | UnverifiedunverifiedConsumer terms not reviewed; no BAA path found. | No first-party source found · checked 2026-10-16 |
| BAA self-serve? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| BAA fine print | UnverifiedunverifiedNo BAA fine print reviewed for this plan. | No first-party source found · checked 2026-10-16 |
| Trains on your data by default? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Retention | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| SOC 2 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| ISO 42001 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| HITRUST | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Starting price (as published) | UnverifiedunverifiedNo published price found on pages we fetched. | No first-party source found · checked 2026-10-16 |
Enterprise Pro / Enterprise Max
| Question | Answer | Source & date checked |
|---|---|---|
| BAA available? | Conditionalconditional (terms bar PHI unless a BAA is signed; no public BAA process)Enterprise Terms s.5.2. | https://www.perplexity.ai/hub/legal/enterprise-terms-of-service checked 2026-10-16 · search-index excerpt of vendor page |
| BAA self-serve? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| BAA fine print | StatedEnterprise terms forbid PHI unless a BAA is signed; no public process to get one. | https://www.perplexity.ai/hub/legal/enterprise-terms-of-service checked 2026-10-16 · search-index excerpt of vendor page |
| Trains on your data by default? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Retention | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| SOC 2 | Yesyes (Type II)Listed on Perplexity API docs; also lists a 2025 HIPAA gap assessment. | https://docs.perplexity.ai/docs/resources/privacy-security checked 2026-10-16 |
| ISO 42001 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| HITRUST | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Starting price (as published) | UnverifiedunverifiedNo published price found on pages we fetched. | No first-party source found · checked 2026-10-16 |