← Everyday AI for staff (ChatGPT, Copilot, Gemini...) compared
Slack AI
Slack (Salesforce) · Workspace AI · MedicalDentalTherapy
Verdict: Safe on specific plans only
BAA only on: Enterprise (Grid).
BAA fine print (Enterprise (Grid)): PHI allowed only in messages, files, file names and private channel/DM names; Slack AI coverage not stated. Source: https://slack.com/help/articles/360020685594-Slack-and-HIPAA, checked 2026-10-16
Practice fit: General-purpose tool (editorial category).
Not legal advice. Summarized from the vendor's own pages. Confirm with the vendor before entering PHI.
Pro / Business+
| Question | Answer | Source & date checked |
|---|---|---|
| BAA available? | NonoAn Enterprise plan is required. | https://slack.com/help/articles/360020685594-Slack-and-HIPAA checked 2026-10-16 |
| BAA self-serve? | n/a | Follows from the BAA answer |
| BAA fine print | n/a | Follows from the BAA answer |
| Trains on your data by default? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Retention | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| SOC 2 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| ISO 42001 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| HITRUST | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Starting price (as published) | UnverifiedunverifiedNo published price found on pages we fetched. | No first-party source found · checked 2026-10-16 |
Enterprise (Grid)
| Question | Answer | Source & date checked |
|---|---|---|
| BAA available? | Yes for messages and files onlyyes for messages and files onlyNo PHI in any Slack feature except messages, files, file names and private channel/DM names. Whether Slack AI is covered is not stated. | https://slack.com/help/articles/360020685594-Slack-and-HIPAA checked 2026-10-16 |
| BAA self-serve? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| BAA fine print | StatedPHI allowed only in messages, files, file names and private channel/DM names; Slack AI coverage not stated. | https://slack.com/help/articles/360020685594-Slack-and-HIPAA checked 2026-10-16 |
| Trains on your data by default? | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Retention | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| SOC 2 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| ISO 42001 | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| HITRUST | Unverifiedunverified | No first-party source found · checked 2026-10-16 |
| Starting price (as published) | UnverifiedunverifiedNo published price found on pages we fetched. | No first-party source found · checked 2026-10-16 |