Meeting & call note-takers: compared
Bots that record staff meetings and telehealth calls. Sorted by verdict. Columns describe each tool's best BAA-eligible plan; the tool page shows every plan.
| Tool | Verdict | Starting price (published) | BAA self-serve? | Trains on your data? | SOC 2 | HITRUST | BAA fine print |
|---|---|---|---|---|---|---|---|
| FathomFathomMedicalDentalTherapy | Safe on specific plans onlyBAA only on: Enterprise. | Unverified | Unverified | Unverified | Unverified | Unverified | Not verified |
| Fireflies.aiFireflies.aiMedicalDentalTherapy | Safe on specific plans onlyBAA only on: Enterprise. | Unverified | Yes | Nono | Yes | Unverified | Private Storage must stay on; turning it off or downgrading disables HIPAA. |
| Otter.aiOtter.aiMedicalDentalTherapy | Safe on specific plans onlyBAA only on: Enterprise (+ HIPAA add-on). | Unverified | No | Yesyes (de-identified) | Yes | Unverified | HIPAA is a paid Enterprise add-on, and Otter says it trains its own models on de-identified audio/transcripts. |
| Read AIRead AIMedicalDentalTherapy | Safe on specific plans onlyBAA only on: Enterprise+ (annual, 5-seat minimum). | Unverified | Unverified | Unverified | Unverified | Unverified | Enterprise+ annual plans only, 5-seat minimum. |
| Zoom Workplace + AI CompanionZoomMedicalDentalTherapy | Safe on specific plans onlyBAA only on: Pro / Business / Business Plus / Enterprise. | Unverified | Pro: yes | Nono | Unverified | Unverified | Some AI Companion features are unavailable to BAA customers. |
Not legal advice. Prices are as published on the vendor's site on the date checked, not quotes. "Unverified" means the vendor's own pages didn't say.